Code of Conduct
For all volunteers of Brunswick Cares Community Food Panty:
- Take your commitment to this ministry to heart, performing your duties to the best of your abilities
- Honor confidentiality
- Respect mission and goals of the pantry
- If unable to serve a scheduled shift, contact the Volunteer coordinator
- Treat guests and fellow pantry servers fairly and without discrimination
Pantry Servers Responsibilities
- Come prepared to be friendly, discrete and professional
- Arrive 30-45 minutes before the opening to set-up
- Depart after everything is cleaned up (about 15-20 minutes after)
- Set up the refreshment table to include coffee, juice, and/or water, along with cookies or other snacks, to serve the guests.
- Greet guests warmly as they come in.
- Assist the guests as needed for available food items and completing forms.
- Check order forms for completion (especially household information on top and guest signature on the bottom) before sending forms downstairs.
Talk with guests if they desire.
- Respect confidentiality of guest conversations.
- Be warm and encouraging to guests, as you help them fill out the intake form. Verify ID and intake documents. Verify that the guest is in our service area by using the map in the intake box. Review what they can expect from us by going over the guest information sheet.
- Help the guest determine if they are eligible for a full or partial order by checking the date of their last full order. (Full order once every 4 weeks, partial orders weekly.)
- Accurately complete the tally sheet at the conclusion of the shift.
- Help with general set up of tables, bread, extras, produce (working with Order Fillers)
- Bring guest order forms to the volunteers filling orders
- If 14 or older, assist guests with carrying out their bags of the completed food order.
- Help with general set up of tables, bread, extras, produce
- Restock pantry shelves, label donations with expiration dates.
- Provide appropriate quantities of food items by checking the laminated charts attached to the shelves
- On the 2nd Wednesday of each month, an order is received from the Food Bank. When the delivery arrives one group off loads the truck bringing the supplies to our food pantry storage room. Then another group begins stocking shelves, making sure the foods are rotated so the oldest dated product is in the front assuring they are used first.
- Occasionally, produce, bread and/or other items need to be picked up at the Food Bank
- Brunswick Cares Community Food Pantry is an excellent place to work with our young people as they learn and grow in their love of God while serving others.
- The Board encourages parents to introduce their children to the blessings of service and can help prepare children to serve. Parents should use their discretion when determining if their child is ready to serve.